My stay at Ibis Styles Jakarta Sunter was good, characterized by great hospitality and a comfortable environment. The location is convenient, with easy access to nearby malls and restaurants. However, the room could have been a bit cleaner, and the air conditioning needed improvement on hotter days.
Rooms
8.0
The room I received was clean and comfortable, equipped with a balcony that added a nice touch. However, during one of my visits, I encountered issues like ants and noise from the surroundings, which affected my comfort.
Service
10.0
The staff were incredibly friendly and helpful, particularly Ms. Dyah, who recognized me and provided excellent service. Check-in was smooth and efficient, which I appreciated immensely.
Location
9.0
Ibis Styles Jakarta Sunter is ideally located near major shopping centers like MoI and MAG, making it perfect for both business and leisure. There are plenty of dining options within walking distance, which was a great plus for me.
Dining
8.0
Breakfast offered a wonderful variety, especially the Indonesian dishes. I particularly loved the fried dim-sum! Nonetheless, I noticed a lack of international options for breakfast that could benefit foreign guests.
Facilities
7.0
The hotel provided essential facilities, including a small gym and a pool area. While I had a good experience overall, I think cleanliness in some areas, like the pool, could be improved.
Ray
United States of America,
January
2025
6.4/10
I had a mixed experience at Ibis Styles Jakarta Sunter. While the staff was friendly, attentive, and provided good service, there were several issues with my room. The location was convenient, with shopping centers nearby, and breakfast offered a nice variety, but cleanliness and room amenities could be improved.
Rooms
7.0
I found the room comfy, but amenities were minimal. There wasn't much space for my toiletries during showering, which was inconvenient. I also spotted some ants, which was a bit off-putting. Overall, it could use better maintenance.
Service
9.0
The staff was extremely friendly and attentive, particularly at the reception. They made my stay more pleasant, and I appreciated their willingness to listen to my concerns.
Location
8.0
The hotel is well-located near several shopping options like local malls and eateries, making it easy to explore the area. Access to public transport and the highway was also a plus.
Dining
8.0
Breakfast was a highlight with a buffet that included plenty of Indonesian options; however, I would have liked to see more international choices to cater to diverse tastes.
Facilities
7.0
Facilities were decent, and I appreciated available services like laundry and airport shuttles. However, improvements could be made in the upkeep of common areas.
Stephen
United States of America,
November
2024
5.2/10
I had a good stay at Ibis Styles Jakarta Sunter. the spacious room offered lovely views and was clean, though there were some minor issues. The breakfast was impressive with a great variety of options, and the staff was always helpful and welcoming. Overall, it was a good value, just with a few areas that need attention.
Rooms
8.0
My room was quite spacious and comfortable, perfect for relaxing. the air conditioning was especially cold, which I appreciated. However, I did notice some minor maintenance issues.
Service
9.0
The reception staff were really good. they were friendly and attentive, especially Mr. Kevin who listened to my suggestions. I felt well taken care of during my stay.
Location
9.0
The hotel's location was convenient, especially for accessing nearby shopping and culinary centers. I enjoyed taking the shuttle to Sunter Mall, which was just a quick ride away.
Dining
8.0
Breakfast was a highlight. the buffet featured a wide variety of Indonesian dishes and an omelette bar. I loved the freshness of the salads as well!
Facilities
7.0
The hotel facilities were quite good, featuring a kids corner and a swimming pool. though some areas like the pool needed a bit more attention for cleanliness.
Arthur
United States of America,
November
2024
5.0/10
I enjoyed my stay at Ibis Styles Jakarta Sunter, especially because the rooms were clean and well-furnished. However, the slow Wi-Fi was a bit of a letdown. The staff, especially Nining, were warm and made my experience pleasant. The food was good, but I wished for more international options at breakfast.
Rooms
8.0
The room was clean and tidy with a comfortable bed. I appreciated the amenities, though I encountered some minor cleanliness issues.
Service
10.0
The staff were incredibly helpful and friendly, particularly Nining, who went out of her way to assist me.
Location
9.0
The location is great, with easy access to shopping and culinary centers nearby.
Dining
8.0
The dining experience was excellent; I loved the variety of food, especially the Indonesian options. However, more international breakfast choices would be appreciated.
Facilities
7.0
I enjoyed the gym and swimming pool. The overall facilities were good, though the pool area could have been cleaner.
Lisa
United States of America,
November
2024
7.4/10
My stay at Ibis Styles Jakarta Sunter had its ups and downs. The room was clean and tidy, but it felt small and noisy due to the location near the main road. The dining experience was okay, with a good selection of Indonesian food, but it could have offered more international options. Overall, I appreciated the friendly staff and services, but there are definitely areas for improvement.
Rooms
6.0
The room was clean and tidy, but very small and quite noisy because it faced the main road. I had some trouble with hot water during my stay, which was inconvenient, especially for evening showers.
Service
7.0
The staff were friendly and helpful, particularly at check-in and check-out. However, there were some service inconsistencies, such as the laundry not being picked up as promised.
Location
8.0
The hotel is conveniently located near shopping centers, though it took a little time to find a good spot. It's quite handy if you're visiting local offices or factories.
Dining
6.0
The breakfast had a decent variety of Indonesian dishes, but it lacked more international options for foreign guests. Though the food was acceptable overall, it didn't quite meet my expectations.
Facilities
7.0
Facilities were basic, with room service and a pool, but it could be cleaner. I did notice the laundry arrangements were lacking, as they didn't pick up items as scheduled.
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Ibis Styles Jakarta Sunter Hotel20.04
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21.04.2025